At TN Mobile we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (tnmobile.lk) or use our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide a better experience and improve our services. This includes:
a) Personal Information
We collect personal details when you create an account, place an order, or contact us:
Full name
Email address
Phone number
Billing and shipping addresses
Payment details (processed securely through third-party providers)
b) Non-Personal Information
We collect non-identifiable data automatically when you visit our site:
IP address
Browser type and version
Device information
Pages visited and time spent on the site
2. How We Use Your Information
We use the information we collect for the following purposes: ✅ To process and fulfill your orders ✅ To manage your account and provide customer support ✅ To improve our website and services ✅ To send order confirmations and delivery updates ✅ To send promotional offers (if you’ve opted in) ✅ To prevent fraud and ensure website security
3. How We Protect Your Information
We take your privacy seriously and implement strict security measures to protect your data:
Secure servers and encryption technology
Payment details processed through trusted third-party providers (e.g., Koko, Payzy)
Regular monitoring and security updates
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Payment processors – To complete your transactions
Shipping partners – To deliver your orders
Legal authorities – If required to comply with legal obligations
5. Your Rights
You have the right to: ✅ Access the personal information we hold about you ✅ Request corrections to inaccurate or incomplete data ✅ Request the deletion of your personal data (subject to legal requirements) ✅ Withdraw consent for marketing communications at any time
6. Cookies and Tracking Technologies
We use cookies to improve your browsing experience and gather analytics.
You can adjust your browser settings to refuse cookies.
Disabling cookies may affect some website functionality.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media platforms). We are not responsible for their privacy practices. Please review their policies before providing personal information.
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9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
